Delivery Information
COVID-19 UPDATE: We are open, processing, delivering orders and pickup as per normal. Call our ladder expert on 1300 211 499 or 0404 322 225.

Delivery Information


Free Pickup


Our showroom and main warehouse for pickup is located at 4/12 Abbott Road Seven Hills NSW 2147.  Please use 12 Prospect Highway Seven Hills NSW if you are using Google Map.


You can also pickup your orders from these locations:


INDALEX LADDERS

Sydney: 

4/12 Abbott Road, Seven Hills NSW 2147. Pickup hours: 9am - 4.30pm Monday to Friday (Saturday pickup by appointment only)

Unit 1, 4A Hollylea Road Leumeah NSW 2560.   Pickup hours: 8am - 4.30pm Monday to Friday

Melbourne: 

1/8 Viewtech Place, Rowville VIC 3178.  Pickup hours: 9.30am - 4.30pm Monday to Friday


Orders for INDALEX ladders are usually ready for pickup within 15 minutes after you place the order online.


GORILLA LADDERS

Sydney: 7-9 Reaghs Farm Road, Minto NSW 2566. 

               4/12 Abbott Road, Seven Hills NSW 2147
Melbourne: 1/1 Federation Way, Chifely Business Park, Mentone VIC 3199. 
Brisbane: 5E/400 Bilsen Road, Geebung QLD 4034. 
Adelaide: 3/36-44 Churchill Road North, Dry Creek SA 5094. 
Perth: 97 Sheffield Road, Welshpool WA 6106. 


BAILEY LADDERS

Sydney: 4/12 Abbott Road, Seven Hills NSW 2147 (Please use 12 Prospect Highway Seven Hills NSW if you are using Google Map)


You can also pickup Bailey Ladders from the following third party logistic depots:


Sydney: 3 Harris Avenue Marsden Park NSW 2765

Melbourne: 95-121 Bayliss Road, Dandenong South VIC 3175
Brisbane: 280 Sherbrooke Road, Willawong QLD 4110
Perth: 4 Terminal Road, Kewdale WA 6105 
Tasmania: Unit 2, 10 Kennedy Drive, Cambridge TAS 7010

NT: 76 Export Drive, East Arm NT 0822


These depots are third party logistic depots for Pickup Only.  We will email you with the pickup details including pickup reference number that you need to quote when you go to these depots to collect your order.  Please allow 2-3 hours to receive the pickup details once you have placed the order.


CLIMBMAX LADDERS

Sydney: Unit 1B, 128-130 Frances Street, Lidcombe NSW 2141

Brisbane: 296 Cullen Avenue East, Eagle Farm QLD 4009


LITTLE GIANT LADDERS

Little Giant Ladders are usually dispatched within 1 working days after we receive your order.  Little Giant ladders are also available for pickup from our Seven Hills NSW main warehouse and from the distribution centre in Perth.  Please call us on 1300 211 499 to arrange pickup.


OTHER BRANDS

Pickup for other ladder brands please call us on 1300 211 499.


Same Day Delivery

The same day delivery is available for INDALEX and GORILLA ladders for delivery to Sydney, Melbourne, Brisbane*, Adelaide* and Perth* metro areas.  The order cut off time is 11am.   Extra delivery charges may apply.  Please call us to get a quote and to arrange for same day delivery.

*For Brisbane, Adelaide and Perth metro, same day deliveries are available for Gorilla ladders only.


Australia Wide Delivery

Ladder Central uses a number of freight companies to deliver your orders to anywhere in Australia. Delivery times vary according to the warehouse location and availability of the items you order, your delivery address, and the time of the day you place your order.  


If the goods are available in stock in the same local metro area as the delivery location, the delivery usually takes 1 - 3 working days


If the goods are not in stock in a same state as the delivery address but it is in stock in other state, the stocks will be transferred to the warehouse in the state where the order needs to be delivered.  Once the stock has arrive into that warehouse, it will be dispatched for delivery. 


Below is the estimated transit time for interstate deliveries after the order has been dispatched from the warehouse:


Delivery Area Estimated Transit Time
Sydney, Melbourne and Brisbane Metro 3-5 working days (1-3 working days if the stocks are available in the same capital city)
Canberra 5-7 working days
Adelaide Metro 3-7 working days
Rural NSW and VIC
4-8 working days
Rural QLD 4-10 working days
Rural SA 5-7 working days
Perth and WA Rural 5-12 working days

Shipping Charges


You can check the shipping charge to ship the ladder to your place by using the Freight Calculator on each product by selecting the Delivery option as shown in the screenshot below.




When you change the quantity to 3 or morethe Request for Bulk Freight Price quote button will appear automatically.  Once submitted, we will get back to you with the updated freight price as soon as possible.


If your shopping cart has three (3) or more items, the Request for Bulk Freight Price quote button will also appear automatically where you can send the request to get a bulk freight price quote.